Windows System Administrator

Project DescriptionYou will be a member of our Operational support group supporting Global Windows environment within our bank. You will ensuring the quality, stability of the Wintel environment and supporting business managers in planning IT project requirements. ResponsibilitiesDo you have a knack for technology? Are you at your best when supporting others? We’re looking for someone like that to bull provide global production support for the Windows distributed infrastructure while on shift. bull address incidents picked up by the monitoring systems alerting on global Windows infrastructure within a timely manner bull resolve problem tickets allocated to team on central management tools (e.g. SNOW) bull implement requests for service as generated in manual and automated ticketing systems (e.g. SNOW, etc) bull regular verbal and written communication with business partners and other support teams to clarify details of incidents or service requests to maintain production stability and meet established SLA’s. bull liaise with vendors to analyze crash dumps, or infrastructure problems bull write technical documentation as needed bull a solid understanding of a Windows-based operating system, preferable Windows, 2003, 2008, 2012, DHCP and DFS , Windows Clustering(Understanding of Citrix, VMware, MOM, AD, Exchange 2003, 2010, Lync, will be a big advantage” Mandatory Skillsbull University degree with ideally 2-5 years’ experience in supporting Windows based distributed computing environment with a large number of systems (30,000 servers) bull a solid understanding of a Windows-based operating system, preferable Windows 2003, 2008, 2012, (Understanding of Citrix, VMware, MOM, AD, Exchange 2003, 2010, Lync, will be a big advantage) bull provide project support for the Windows distributed infrastructure, preferably worked in Storage Migration, DC Exit, OS Migration, Windows estate wide remediation projects and BCMIsolation tests, Power down activities bull good troubleshooting skills with knowledge of key operating system concepts , ability to contribute to and work in a team , Strong inter-personal and communication skills , Independent problem solving skills are key skills for role. bull familiarity with fundamental networkingdistributed computing environment concepts, such as NFS, routing, troubleshooting network related issues. bull basic understanding of Banking and Finance industries is a plus. Working knowledge of authentication and naming services, including NIS, LDAP with Kerberos, Power Broker, DNS, NTP, and ITIL Knowledge and certification are desired skills.

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